Personal Data and Privacy Policy

At Musée Fashion Boutique, we are committed to the proper use of the personal data and information of all our users. For this reason, our company makes this Privacy Policy available to the public. This document is intended to inform our visitors and potential customers about how their data will be processed when accessing our products and services.

1. Company Principles

Musée Fashion Boutique will respect the privacy and confidentiality of all our users, as well as the data they provide when creating an account and/or making a purchase. The information supplied by our clients and other individuals will be fully protected as part of our commitment to providing a legitimate and secure shopping experience.

Accordingly, our company is directly and indirectly responsible for handling personal data stored on our servers for commercial and tracking purposes. This document can also be publicly accessed on our website: https://museeusa.com/

2. General Provisions

The following general aspects guide Musée Fashion Boutique’s Privacy Policy:

• Our website is publicly accessible to any user.

• Any user can create an account, provide personal data, modify it, or delete it without restrictions.

• Our website uses Google Analytics and Google Ads cookies to facilitate browsing, maintain account logins, and offer localized content.

• Any user may freely view the products available on our site.

3. Authorization

By creating an account or using the Musée Fashion Boutique website, you authorize us to obtain, use, and disclose your personal information in accordance with this Privacy Policy. Creating an account also implies acceptance of our website’s security standards and access protocols, as well as the use of any of our purchasing services and available actions.

Consequently, Musée Fashion Boutique may store and process your data for the purpose of facilitating commercial transactions, offers, or promotional announcements regarding our latest updates.

4. Storage and Security of Personal Information

Musée Fashion Boutique will store your personal information in a secure database. As a company, we guarantee the integrity and confidentiality of your personal and financial data. Our servers use a variety of protocols, tools, and cybersecurity mechanisms to protect your information from unauthorized use or third-party interference.

However, Musée Fashion Boutique is not responsible for the improper entry of data, falsifications, fraudulent information, or any technical failures of your personal devices. We also assume no responsibility for theft or loss of your equipment where personal information linked to our accounts or database may be stored.

5. Rights to Registration and Modification

As a registered user on our website, you have the right to access, modify, or review any personal information stored in our system. This right applies in cases of updates or to correct inaccurate data required for purchases or shipments.

6. Cookies

At Musée Fashion Boutique, we use cookies to measure, compare, and study the browsing experience of our potential customers. However, you are free to disable or allow these cookies for a more personalized navigation experience (if you so choose). This also applies to our social media platforms.

7. Required Information

To create an account at Musée Fashion Boutique, you must provide the following mandatory fields: first name, last name, email address, and password. A security captcha is also required to complete registration. Once the account is created, you will receive an email confirmation verifying the successful registration.

Your personal information will then be used for the purposes outlined in this Privacy Policy, including:

• Processing purchases and invoicing during pre-contractual, contractual, and post-contractual phases.

• Managing requests, complaints, and claims.

• Analyzing customer satisfaction and partner relationships.

• Providing contact and transaction information to commercial or governmental entities.

• Market research.

• Tracking purchases, returns, exchanges, or cancellations.

• Promoting and advertising our products via email.

• Fraud prevention and control.

• Tracking and monitoring shipments and deliveries.

• Planning strategies to improve services.

• Compliance with biosecurity protocols.

• Conducting surveys or other statistical research.

Musée Fashion Boutique will process your personal information solely to fulfill these purposes and the purchase processes. You, as a user, are responsible for providing accurate information in accordance with this Privacy Policy.

The registration data requested on our website is minimal and complies with current legal and international data privacy standards. Such information will never be shared with third parties, except affiliated companies or governmental entities when required.

Accordingly, Musée Fashion Boutique is authorized by users to provide efficient and personalized service while ensuring better offerings. We will never send unsolicited information to your email, except for news or promotions related to our store.

8. Payment Methods

For your security, Musée Fashion Boutique uses secure payment systems with trusted financial entities. Your data will be fully protected and encrypted to ensure safe transactions. All payment information entered is transmitted directly to the corresponding financial institution, including:

• Transfers via Bancolombia app

• American Express

• Visa

• MasterCard

• PayPal

• Boleto

We also maintain a purchase log and monitor traffic patterns to ensure our website remains a secure platform for online shopping. Regardless of the payment method, we responsibly handle your data, including contact details, billing address, ID, and debit/credit card information.

9. User Obligations

When creating an account at https://museefashionboutique.com/, you agree to comply with the following obligations:

• Accept the terms set forth in this Privacy Policy.

• Provide personal information that is truthful, accurate, updated, and complete.

• Respect netiquette and ensure a healthy and friendly transactional environment.

• Take precautions to prevent the loss of data, passwords, or orders.

• Update registration information when necessary. Musée Fashion Boutique is not responsible for incorrect addresses, blocked cards, or inaccurate data that may affect transactions or shipments.

• Not disclose or store personal information of other users of our site.

• Not publish personal data obtained from our site on other digital or physical platforms.

Any use of false information or fraudulent activity authorizes Musée Fashion Boutique to cancel orders and report the incident to cybersecurity and data protection authorities. Violations of these obligations may result in the user being blocked from accessing our products.

10. User Rights

Under consumer protection laws, you, as a user, are entitled to the following rights on our website:

• Access, update, and correct your personal information at any time, free of charge.

• Request a review of your data stored on Musée Fashion Boutique servers.

• Be informed about all processes, including purchases, returns, shipments, or updates.

• Submit requests, complaints, or claims through our official channels (email and website). To do so, you must provide the necessary information.